Ecommerce & Digital Optimisation Consultancy
I am an ecommerce and digital professional with more than 15 years of experience leading global ecommerce brands.
Accelerate your business’ digital growth with valuable ecommerce expertise.
Skills & Expertise
Ecommerce Strategy
Elevate your ecommerce strategy with tailored guidance using insights and expertise to propel your business forward.
Working together to understand your business’ goals and creating a roadmap to success.
Including reaching the right people, converting them into customers, generating repeat purchases, and creating a smooth, enjoyable shopping experience.
Trading & Merchandising
Developing and implementing action plans to achieve sales and profit targets, and for managing the online lifecycle of products.
Supporting day-to-day trading and focusing on exceeding business goals. Ensuring products are merchandised effectively to allow customers to find what they are looking for and increase conversions through continuously analysing and improving processes.
Digital Marketing & CRM
Executing strategies to attract the right customers, to promote products and to increase brand awareness.
Using data to optimise marketing campaigns and gain customer insights. Working with in-house teams and third-party agencies to assess campaign results and continuously improve.
Focusing on nurturing the relationship with customers to grow a strong and loyal customer database.
Conversion Rate Optimisation
CRO is a core part of any successful ecommerce website. Improve your website performance through increased customer engagement, more conversions, increased revenue and improved return on investment (ROI).
Analysing user behaviour and data to optimise the journeys through your website in order to increase the overall conversion rate.
User Experience (UX)
Focusing on creating a better overall experience for visitors by enhancing usability, accessibility, and pleasure.
Using analytics and best practise to create intuitive and satisfying experiences which will help users to achieve their goals.
Enhancing the experience on both mobile and desktop environments and understanding how customers use different devices.
Ecommerce Operations
Ensuring your ecommerce operations are working as efficiently as possible to support your objectives.
From managing orders, stock management, order fulfilment, shipping and delivery, and providing excellent customer service.
My aim
To understand the goals of your business and work together to build an ecommerce strategy to reach maximum digital growth.
I can help to fill your gaps in ecommerce whilst creating the foundations to accelerate your ecommerce business for the future.
I am a results focussed and personable leader who is passionate about delivering digital excellence.
What People Are Saying
“Lisa is a driven, commercial and dedicated professional. She ran the ecommerce team at LK Bennett through a challenging replatform, and still managed to drive growth. Her team loved her, and she has a no-nonsense style so I always knew where things stood.”
— Gabrielle Hase - CEO, Non-Executive Director, Board Advisor“Since working with Lisa, she has helped us to increase our ecommerce revenue by 33% in such a short period of time.
We are so impressed by her, that she is now working on our other business too.”
— Rachel Down - Founder & CEO of The British Broth Company & Boil and Broth“What I appreciate most about Lisa is how invested she is in the success of the businesses she works with. She brings clarity, practical ideas, and a thoughtful strategic approach, but she’s also incredibly supportive and easy to work with.”
— Emily Angell - Head of Brand Marketing & PRContact
Interested in working together? Fill out some information and I will be in touch shortly.